Custom team apparel for clubs, schools, businesses and community groups across Australia
0
Get a Quote

← Back to Kika Sport

Terms of Service

The Australian website is operated by Tonga Capital Pty Ltd (ABN 76 667 032 251), trading as Kika Sport, Ettalong Beach NSW. These terms apply to use of this site and orders accepted by that operator. References to “we”, “us” and “our” mean that operator.

Using the website

Use this site lawfully and provide accurate information. You must have authority to place an order for yourself or the organisation you represent. A parent or guardian should arrange purchases for a child who cannot enter a binding contract. Do not interfere with the site, introduce malicious code, attempt unauthorised access, misuse others’ information or submit unlawful or infringing material.

This website presents proposed products and services. Sample store displays and the coming-soon kit designer are previews, not functioning ordering or design tools. A preview, enquiry or use of the site alone does not place an order.

Quotes, orders and pricing

Website information and an enquiry do not by themselves create a binding order. A quote is not binding until accepted and the order is confirmed in accordance with its stated acceptance process. Check the product, quantities, sizes, artwork, price, delivery and any expressly agreed conditions before acceptance. We will resolve material pricing or availability errors with you before accepting an affected order, rather than substitute goods or charges without agreement.

Prices on the Australian site are in AUD. Consumer prices include applicable GST at 10% for taxable supplies. Delivery and other applicable charges will be disclosed before acceptance. Tax invoices, where required, identify Tonga Capital Pty Ltd, ABN 76 667 032 251. Payment options actually available will be shown at payment; third-party payment or instalment providers may have their own terms. Display of a payment logo does not guarantee approval or availability for every order.

Custom artwork, sizes and payment

For the teamwear journey, the payment schedule is a 50% deposit at artwork approval and the balance before delivery. Review and approve final artwork, colours, logos, spellings, names, numbers, roster, sizes and quantities before production. Customer approval does not excuse faulty manufacture or goods that depart from the agreed specifications. Screen colours and preview images are indicative; discuss material colour requirements before approval.

Custom production proceeds on the approved specifications. Any later requested change requires our agreement and confirmation of any impact on price or timing before proceeding. Voluntary change-of-mind cancellations, refunds and size-change exchanges are not offered for made-to-order or personalised orders. This never limits a statutory remedy. These terms do not impose automatic forfeiture of a deposit where the law entitles you to a refund.

Artwork and intellectual property

You retain rights in logos, names and artwork you own. By supplying them, you authorise us and the providers involved in your order to reproduce and use them only as reasonably necessary to prepare, produce and fulfil that order. You must have permission to use material belonging to a club, sponsor or other third party. We do not acquire ownership of your logo simply because you provide it.

Kika Sport or its licensors retain rights in existing Kika designs, website content and other materials, except where otherwise expressly agreed in writing. Supply of a garment does not transfer copyright in an underlying design. No permission to publish your customer-owned logo for unrelated promotion is created by these terms.

Shipping, returns and privacy

Orders are dispatched from Central Coast NSW, Australia. Processing, production and delivery estimates are separate. Read the Shipping Policy and Refunds and Returns before ordering. We remain responsible for delivery obligations where required by law and do not require you to pursue a carrier instead of us. Personal information is handled as described in the Privacy Policy.

Responsibility and limits

We take reasonable care with the site and our services but cannot guarantee uninterrupted website access. To the extent permitted by law, we are not responsible for loss caused solely by misuse of the site or circumstances for which we have no legal responsibility. No term excludes our liability for a failure to comply with a non-excludable guarantee, our own unlawful conduct or any liability that cannot be excluded. There is no blanket exclusion of reasonably foreseeable loss or statutory compensation.

Changes, concerns and governing law

Updated website terms apply prospectively from publication and do not retrospectively change an accepted order without agreement or lawful authority. If a provision is unenforceable, it is severed only to the extent necessary without affecting non-excludable rights. For concerns or an order dispute, use Contact us so we can seek a resolution.

These terms are governed by the laws of New South Wales, Australia. This choice does not remove mandatory protections or access to courts or tribunals available under applicable consumer law.

Coming soon

Design your kit

Performance Team Tee preview in navy and teal

The online kit designer is coming soon. In the meantime, request a quote with your local Kika Sport sales representative.

Customer care

Track your order

Enter your order number and submit your request.

Australia

Quotes

Get a quote

Call us, or send your request below and a member of the team will be in touch.

Or send a request

Online stores

Enquire about an online store

To set up a private online merchandise store for your club, school, business or group, call us and a member of the team will assist you.